Support

Getting started with Business Analytics 3

• About Business Analytics
• Getting started with BA
• Business Analytics account management

Business Analytics dashboard 3

• Business Analytics dashboard
• Dashboard settings
• Dashboard workspace

BA - Dashboard settings 6

• Group/Account
• Marketplace
• Date range
• Search by (SKU, ASIN, product name)
• Currency

See all 6 articles

BA - Dashboard workspace 3

• KPI Widget
• Sales history chart
• Sales history chart legend

Business Analytics - Expenses 4

• Product costs
• Costs and fees settings form
• Transferring costs
• Synchronization with Repricer

Getting started 2

• Registration
• The right strategy

Products 1

• Add or delete products

Strategies 0

Settings 0

Import / Export 0

Time control 0

FAQ 4

• How do I check the number of products imported from Amazon?
• How does my monthly subscription price behave if my number of items changes?
• How do I set an FBA and FBM product of an ASIN so that they do not interfere with each other?
• I have created new products at Amazon and do not see them in SellerLogic. How to proceed?

Setup 4

• Request the settlement reports
• Manage users
• Notification center
• Notifications

Case handling 6

• New Finds
• Submitting a new case
• Dealing with submitted cases
• Rejection of a reimbursement requested
• Enter new Amazon case number

See all 6 articles

Fees 5

• Fees
• Transactions
• Exchange rate
• Settlement
• Debit

FAQ 8

• For what period of time can errors be claimed against Amazon?
• Do further reports have to be requested?
• Do requested reports need to be imported?
• How often is the Amazon payouts compared with the lost & found cases?
• Does Lost & Found comply with Amazon guidelines?

See all 8 articles