Support

Setup 4

• Request the settlement reports
• Manage users
• Notification center
• Notifications

Case handling 6

• New Finds
• Submitting a new case
• Dealing with submitted cases
• Rejection of a reimbursement requested
• Enter new Amazon case number

View all 6

Fees 5

• Fees
• Transactions
• Exchange rate
• Settlement
• Debit

FAQ 8

• For what period of time can errors be claimed against Amazon?
• Do further reports have to be requested?
• Do requested reports need to be imported?
• How often is the Amazon payouts compared with the lost & found cases?
• Does Lost & Found comply with Amazon guidelines?

View all 8