The Lost & Found email forwarding is designed to automate the processing of incoming emails from Amazon Seller Central related to Lost & Found cases, streamlining communication and case handling.

The automated email forwarding can be broken down into 4 steps:

Step 1: You receive an email reply from Amazon Seller Central regarding the case.

Step 2: The system automatically forwards the Amazon email to lost-found-auto-reply@sellerlogic.com.

Step 3: SELLERLOGIC receives the forwarded email and initiates the data extraction process.

Step 4: The relevant information is extracted from the email and added to the corresponding Lost & Found case.

Automatic forwarding from Gmail

Follow these steps to set up forwarding from your Gmail:

1. Go to Gmail settings by clicking on the settings icon at the top right and selecting “See all settings.”
2. In the settings menu, navigate to the "Forwarding and POP/IMAP" tab.
3. Click on "Add a forwarding address", enter the destination email address: lost-found-auto-reply@sellerlogic.com, and select Next > Proceed > OK. Google will send a verification message to the SELLERLOGIC mailbox. SELLERLOGIC automatically handles the verification message from Google and sends the link to your email address.
4. Click on the confirmation link provided in the email to confirm the forwarding of your email messages.
5. Once confirmed, the forwarding is successfully set, and SELLERLOGIC will automatically receive future emails from Amazon on your behalf.