The “Product dimensions export settings” page allows you to schedule recurring export operations to automatically download product dimensions from Lost & Found. Exports can be configured to run at defined intervals and stored at dedicated URLs for retrieval. You can manage multiple export schedules by creating and customizing auto export settings.
To open the “Product dimensions export settings” page, navigate to Lost & Found navigation bar > Dimensions > Auto export settings.
Prerequisites:
To access the “Product dimensions export settings” page and perform manual import of product settings, ensure the following user permissions are granted:
Lost & Found > Dimensions import > ListLost & Found > Dimensions import > ManageMore information: Manage user permissions | Lost & Found
1. Set up a new auto export
Follow these steps to create a new auto export setting:
Step 1. Click the “Add” button (plus icon) in the upper-left corner of the page to open the "Create auto export settings” modal.
Step 2. Configure the settings for a new auto export in the “Create auto export settings” modal as follows:
- Settings title: Enter a descriptive name to reference the auto export setting on the “Product dimensions export” page (optional).
- Template: Select the preferred format of an export file (CSV or TXT);
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Export will run: Defines the scheduled intervals for the export. To restore the default period settings, click the “Reset” button. To modify the schedule, switch between the following tabs and adjust their settings accordingly (selection required):
- Minutes: Specify the minutes;
- Hours: Specify the hours or select “hourly”;
- Days: Specify days of the month or weekdays. Alternatively, select “Every day”;
- Month: Specify months or select “Every month”.
- Advanced options: Customize export frequency within each scheduling tab. To set the advanced export frequency, open the corresponding tab (“Minutes”, “Hours”, “Days”, or “Month”), click on “Advanced options”, and use the radio button to select the frequency:
- Every: Run the export at a fixed interval (e.g., every 15 minutes) starting from the defined point;
- Every hour/day/month between … and …: Run the export within a specific time range.
Step 3. Once all the necessary settings have been configured, click “Save”. Once saved, the auto export becomes enabled by default, allowing the system to automatically generate exports according to the configured schedule.
The results of the executed auto export operations can be viewed on the “Product dimensions export” page. For more information, see Lost & Found | Product dimensions export.
2. Manage your auto export settings

The “Product dimensions export settings” page displays all auto export settings created by the users under the current customer account. Each auto export appears as a panel with the following details:
- Enabled/Disabled: A toggle indicating whether the auto export is active. Switch the toggle to enable or disable the execution of automatic export.
- Settings title: A custom name used to identify the auto export settings.
- Export template: Displays the format of the export file.
- Export will run: Shows the scheduled frequency at which the export is executed.
- Export URL: Provides the unique URL for retrieving the latest export file, along with a copy button that allows you to copy the URL to your clipboard. Note: Each auto export setting has its own dedicated URL. When a new export file is generated, it overwrites the previous export file at the same URL.
2.1. Update auto export settings
To modify the configuration of the existing auto export, click the "Settings” button (gear icon) within the corresponding auto export panel and make all necessary changes in the “Update auto export settings” modal. The fields available in this form are identical to those in the "Create auto export settings" form.
2.2. Delete auto export settings
To remove the unnecessary auto export, click the “Delete” button (trash bin icon) within the corresponding auto export panel and confirm your action. This permanently removes the selected auto export from the system.