Account management

The "Account management" page serves as a centralized hub for managing the settings of your Amazon accounts connected to the SELLERLOGIC Platform and related SELLERLOGIC services enabled for these accounts. The page can be accessed in two ways:

  • SELLERLOGIC Homepage > Settings | Amazon accounts
  • SELLERLOGIC navigation bar | Gear icon > Amazon accounts

Account management

The “Account management” page allows viewing and managing the settings of your Amazon accounts. Each individual account is represented as a distinct block with tabs for each SELLERLOGIC service that can be either enabled or disabled for a particular Amazon account and the account information: Account information, Repricer, Lost & Found, and Business Analytics. Scroll down to view the complete list of your Amazon accounts arranged in the order they were connected to the SELLERLOGIC Platform.

Number of accounts: Displays the total number of your Amazon accounts connected to the SELLERLOGIC Platform.

Account information

The “Account information” tab displays the general settings of the Amazon account connected to the SELLERLOGIC Platform. Below is a table listing all fields available within the tab, along with their respective descriptions.

Field Description
Amazon account name The name of the account assigned by the SELLERLOGIC Platform. To change it, click on the name, enter the new name in the text input field, and click “Save”.
Amazon seller ID The unique identifier of your account provided by Amazon.
Amazon API authorization status

Indicates the current authorization status of the Amazon API, which can be either "Valid" or “Expired”. You can renew the authorization at any time by clicking the "Renew" button.

Note: If the current authorization status of the Amazon API is marked as “Expired”, SELLERLOGIC will no longer be able to receive or send any information within the Amazon account.

Amazon’s account region One of the regions associated with this Amazon account – the European region, Far East region, or North American region.
Created The date and time when the account was connected to the SELLERLOGIC Platform.
Ignore Amazon shipping costs

Allows setting a shipping cost value other than the one provided by Amazon. To set a different cost value, select the "Ignore Amazon shipping costs" checkbox and provide a cost value in the "Global shipping costs" input field. The value of the "Global shipping costs" is set in the home marketplace currency.

By setting the global shipping costs, all shipping costs provided by Amazon are ignored and replaced by the value entered in the "Global shipping costs" input field. Leave the checkbox empty, if you want Amazon shipping costs to be taken into account during the calculations.

Note: This setting applies to Repricer only.

Home marketplace The home marketplace associated with this account. It can be changed by selecting another marketplace from the dropdown menu, which is based on the region shown in the "Amazon's account region" field.
Fulfillment by Amazon

Displays current settings for products fulfilled by Amazon and provides options to change them. This field is available only within accounts that have the "EU Region" specified in the "Amazon's account region" field.

In order to ensure that fee calculations are correct, please make sure that these settings reflect your FBA settings within Amazon.

Fulfillment by Amazon

Allow inventory to be stored in other countries: Select the countries where your inventory can be stored by selecting the corresponding checkboxes for each country. By default, the country of your home marketplace is preselected and cannot be edited. If you wish to change the default country, you must first update the "Home marketplace" field. The default country is always listed first, with others sorted alphabetically. If the home marketplace has no FBA storage, there will be no countries selected by default and you can choose them manually.

Note: Changing the home marketplace country to one that supports FBA storage will reset all previously selected checkboxes.

Additional options for Germany (DE)

If one of the selected countries is Germany (DE), two additional options will be available. Use the radio button to select whether you

  • Store in Germany only. Pay an additional fulfillment fee of up to €0.26 on every FBA fulfillment for Germany OR
  • Store in Germany, Poland, and Czech Republic. Save up to €0.26 on every FBA fulfillment from Germany. VAT obligations in Poland and Czech Republic apply.

Start date: Set the date when the FBA fulfillment fee for the selected FBA settings becomes effective.

Note: The amount must be adjusted if you have specified the Amazon penalty fee under "Other fees" or in another field. The FBA penalty fee will be automatically calculated once you save these settings.

Add new account

To add a new Amazon account to the SELLERLOGIC platform, click the “Add / restore account” button with a plus icon located in the top right corner of the “Account management” page. This opens the “Create an Amazon account” modal form to select services and add a new account to the SELLERLOGIC Platform.

Add a new account and enable SELLERLOGIC service

To add a new account and enable a certain SELLERLOGIC service – Repricer, Lost & Found, or Business Analytics – select the checkbox of the needed service and click “Next”. This will launch the setup wizard for this service. To learn more about the steps of the wizard, select the needed service from the list:

Repricer | Setup Lost & Found | Setup Business Analytics | Setup

Add a new account and enable multiple SELLERLOGIC services

To add a new account and enable two or more SELLERLOGIC services at once, select the checkboxes of the needed services and click “Next”. This will launch the setup wizards for these services consecutively, following the order presented in the "Create an Amazon account" modal form. Certain wizard steps may be omitted if the account is already connected to SELLERLOGIC, if the necessary information has already been provided, or if specific setup steps are not applicable to the chosen service.

In case of success, the newly added account will appear at the bottom of the Account management page.

Delete account

To delete an existing Amazon account connected to SELLERLOGIC Platform, click the “Delete account” button within the corresponding Amazon account block and confirm the action.

Please note that the "Delete account" button is only available if the following account deletion requirements are met:

  • Repricer must be disabled OR all marketplaces must be inactive OR all active marketplaces must be in a trial subscription period;
  • Lost & Found must be disabled AND all cases must be resolved;
  • Business Analytics must be disabled OR in a trial subscription.

Services

To learn more about the settings tab of a particular SELLERLOGIC service, select its name from the list below:

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