SELLERLOGIC Review Manager is a tool designed to automate the process of sending review requests for your Amazon orders. It automatically targets eligible shipped orders, tracks review request performance, and reduces manual effort by replacing traditional review-request workflows.

The “Dashboard" page is the initial page displayed when accessing Review Manager. It allows you to manage review request campaigns and provides a real-time summary of Amazon order activity and automated review request performance across all Amazon seller accounts enabled for Review Manager.

Info: All data displayed on the "Dashboard” page is determined by the user’s time zone settings, which can be managed on the "Profile” page.

You can access the “Dashboard” page in one of the following ways:

• SELLERLOGIC Homepage > Review Manager
• SELLERLOGIC Homepage > Review Manager | Dashboard
• Review Manager navigation bar > Dashboard

Prerequisites:

To access the Review Manager “Dashboard page”, ensure the following:

• Review Manager is enabled for at least one Amazon seller account. For more information, see Review Manager | Setup.
• The following user permission is granted: Review Manager > View. For more information, see General | User Management | Manage user permissions.

1. Campaigns

Review campaigns are designed to create and configure automated review request rules for the eligible orders. Each campaign defines when review request emails are sent and which orders are included or excluded. Multiple campaigns can be enabled at the same time. Once at least one campaign is enabled, Review Manager will immediately start sending review requests for all eligible orders. To learn more, see Review Manager | Orders | Order eligibility rules.

After setting up the Review Manager, no campaigns exist by default. When accessing the "Dashboard” page, the “Active campaign” modal appears, prompting you to choose one of the following:

• Activate default campaign: To send review requests for all eligible orders according to the default schedule of 10 days after the estimated delivery date.
• Create new campaign: To configure the custom campaign rules and scheduling. Click the “Ok” button to access the "Create campaign” drawer and provide campaign configurations as described in Review Manager | Dashboard | Create a new campaign.

1.1. Default campaign

The default campaign applies to all eligible orders and uses the default schedule of 10 days after the estimated delivery date. The settings of the default campaign cannot be modified or deleted. To enable or disable the default campaign, open the "Campaigns” drawer and toggle the campaign switch.

1.2. Create a new campaign

To create a new custom campaign, select “Campaigns” on the "Dashboard” page, click the "Create campaign” button (plus icon) in the "Campaign” drawer, and set up a new campaign as follows:

Campaign toggle:

• Enabled — The campaign is active and processes eligible orders. Once enabled, the campaign will run automatically. Info: Custom campaigns cannot be enabled in the Freemium mode.
• Disabled — The campaign is saved but not active. Warning: If all campaigns are disabled, review requests will not be sent. A warning banner will appear at the top of the page, featuring an “Activate campaign” button that provides direct access to the campaign manager.

Campaign name: Used to provide a descriptive name for the campaign. This name is used only inside Review Manager (required).

Scheduling: Used to define when a review request email is sent, based on days after estimated delivery (required). Allowed range is 5–25 days.

Filters: Used to define which orders are included or excluded in this campaign. All filters are optional and disabled by default. When all filters are disabled, the campaign will target all eligible orders. Multiple filters may be active at the same time. Each filter has a toggle to enable or disable the filter and a mode selector to exclude or include the specified conditions in the campaign. Available filters include:

• Orders with a specific product(s): Applies the campaign to selected product(s). Choose the value type — “ASIN", "SKU", or "Title" — and enter one or multiple values in the input field.
• Orders from specific Amazon account(s):  Applies the campaign only to orders belonging to one or multiple Amazon seller accounts selected in the “Amazon account” dropdown.
• Orders placed on a specific marketplace(s): Applies the campaign to orders based on one or multiple Amazon marketplaces selected in the “Marketplace” dropdown.
• Orders within a price range: Applies the campaign to orders based on total order amount. Define a minimum ("Min"), maximum ("Max"), or both. The maximum value cannot be lower than the minimum.
• Orders by fulfillment method: Applies the campaign to orders based on fulfillment type: "FBA" (fulfilled by Amazon), "FBM" (fulfilled by merchant), or "FBM Prime”. Multiple fulfillment methods can be selected at the same time. 
• Orders shipped after a certain number of days from order date: Restricts review requests to orders shipped only after the specified number of days. Example: If the provided value is 3, only orders shipped 3+ days after the order date will be processed.

Info: Creating custom campaigns is not available in the Freemium mode.

Action buttons: 

• Reset: Clears all settings and restores the drawer to its default state after confirmation, while keeping the "Campaign name” and toggle unchanged.
• Back: Returns to the campaign list without saving changes after confirmation (functions the same as the backward arrow icon in the drawer header).
• Save: Saves the campaign. Note: The "Save” button is only enabled when all required fields are valid.

1.3. Manage your campaigns

The “Campaigns” drawer displays all campaigns created under your SELLERLOGIC account, with the newest campaigns listed first. Use the search field at the top of the drawer to quickly locate campaigns by title (a minimum of one character is required).

Each campaign appears as a panel with the following information and controls:

• Campaign toggle: Located next to the campaign title, this switch is used to enable or disable the campaign. The current campaign status is also shown in the panel header.
• Delete campaign: Click the "Delete campaign” button (trash bin icon) to remove the campaign from the system and confirm your action in the "Delete campaign” modal.
• Edit campaign: Click the "Edit campaign” button (pencil icon) to access the campaign settings and update the configurations as described in Review Manager | Dashboard | Create a new campaign. 
• Scheduling: Displays when the review request emails are scheduled to be sent.
• Requests sent today: Shows the number of review requests sent on the current day.
• Requests sent 30 days: Shows the total number of review requests sent over the past 30 days.
• Creation date: Indicates when the campaign was initially created.
• Last updated: Shows the date of the most recent modification to the campaign settings.

Info: Editing and deleting campaigns are not available in the Freemium mode. Disabled icons display a tooltip explaining the restriction when hovered over.

2. Dashboard components

2.1. Time saved with automation

Located at the top of the "Dashboard" page, this section shows the estimated amount of time saved by allowing Review Manager to automatically send review requests. This metric provides a quick insight into the efficiency gained through automation and represents the cumulative time that would otherwise be spent manually sending review requests for eligible orders. It is calculated based on the number of requests sent and the average manual processing time per request (45 seconds).

2.2. Review request chart

The “Review request” chart visualizes order activity and automated review request volume over the past 12 months, helping to understand overall request volume in relation to order flow.

Chart components:

• Placed orders (blue bars): Represents the number of orders placed each month. Values are displayed on the left Y-axis.
• Reviews requested (green line): Shows the number of review requests sent through Review Manager. Values are displayed on the right Y-axis.
• Period slider: The horizontal X-axis shows a 12-month timeline. A slider beneath the chart allows you to adjust the visible range, zooming in on specific months or expanding to view the full 12-month period.

2.3. Requests history table

The “Requests history” section provides a detailed, filterable table listing all orders and their associated review requests. Below is a table listing all fields available in the "Requests history" table, along with their respective descriptions.

2.3.1. Column headers

The “Requests history" table features interactive column headers that support sorting and filtering, allowing you to customize the displayed data to your preferences:

• Sorting options: Each column header provides “Ascending” and “Descending” sorting options to quickly reorganize data in a meaningful order. Sorting can be applied to only one column at a time. Applying sorting to a different column will override any previously applied sort order. Default sorting: “Request date” column in descending order.
• Filtering options: Each column header includes an inline filter, presented as a dropdown list, text input field for live search, or date picker, depending on the data type. Filtering allows you to narrow down the data displayed in the table by specifying values within column headers. Multiple column filters can be applied simultaneously.

2.3.2. Pagination and table controls

The lower section of the table facilitates navigation through large datasets and offers tools to customize the table view.

Table controls: Located in the bottom-right corner, table controls provide options to adjust the display and content of the table according to your preferences:

• Table settings: Opens an edit mode that allows manual adjustment of column widths.
• Table content: Opens a configuration modal where users can define the order and visibility of columns. Columns can be toggled using checkboxes and reordered via drag-and-drop.

Pagination and display count: In the bottom-left corner, the display count control allows selecting the number of entries per page (10, 25, 50, 75, or 100), shows the current range of visible results, the total number of entries, and provides navigation through pages using arrow buttons or direct page number input.